Please type in the requested information, then click on the "All Done " button at the bottom of the page. This will send me an electronic notice that you have completed a Repair Order form so that I can expect your shipment. This is just an electronic notice. If you have questions, please email me seperately.
When you click on "All Done", it will create a repair order confirmation page for you. Use the print button in your Internet browser and print 2 copies, one for your records, and one to include when you ship your pen to me. Shipping instructions are at the bottom of this page and will be at the bottom of the printout, as well.
After I get to your repair and estimate the cost you'll have 30 days to send payment. After 60 days your pen will be considered abandoned and will be used for parts. This 60 day time period begins after I get to your repair, not when you send it.
Which address do you want me to use when I ship your pen back?
Your Name (required)
State or Province (required)
Postal Code (required)
Unfortunately due to shipping and customs issues I no longer accept repair work from outside the USA and Canada. For shipments within the USA, I will return your pen by US Postal Service Priority Mail. The cost is $12.00, including $100 insurance coverage. If you want additional insurance, it is $1.10 for each additional $100 of coverage. If you want more than $1,000 of additional insurance, please contact me. I do not ship by UPS(United Parcel Service) because of their lack of dependable service.
No extra insurance$100 for $1$200 for $2$300 for $3$400 for $4$500 for $5$600 for $6$700 for $7$800 for $8$900 for $9$1000 for $10
For shipments outside the USA, please contact me about which shipment method you prefer. The cost will depend upon your choice.
How can I contact you if I have questions?
Email Address (required)
Daytime Phone (required)
What repairs would you like to have made?
repair the filling systemrestore black hard rubberrepair cap crackrepair barrel crackplate clipplate cap bandsother platingremove dents in metalremove scratches in plasticremove teeth marks in plasticremove heat stamped name in plasticweld cracked nibstraighten bent nibreplace iridium on nib
Other Repairs (please describe)
Would you like a Certificate of Appraisal for this writing instrument?
Yes, I would like a Certificate of Appraisal
The certificate includes a description of the item (manufacturer, model, color, condition, year produced), and the current retail price range. It is signed and dated by The Southern Scribe and costs $10.
What was the repair estimate that I quoted to you?
I'll inspect your pen before I repair it. If the repair will cost more than my original estimate, I'll send you an e-mail with the revised estimate. (This occurs with less than 5% of the pens that I receive.) If you decide not to have me repair the pen, there is no charge for my inspection. I ask only that you pay for return shipping and insurance.
Here is how you can best ship your pen to me:
Business hours are 9 to 5 EST
When your information is complete and correct click here.
Then use your print icon on your Internet browser to print your information.
* denotes required field